Yes, glowing memory offer free previews and unlimited edits on all orders.

You usually see a proof of your pet art 1-2 days after placing your order. Request any edits or approve for printing and shipping.

You can have a maximum of 4 pets per portrait. We love all pets and can draw any of them from fish to pups!

If you don't like your custom artwork we will edit it as per your requests. We print once you tell us you're happy.

We check all pet photos as we receive new orders. If there's an issue, we'll contact you via email to request more photos of your pet(s).

The best photos are taken in natural daylight (no flash) and at eye level with your pet.

Yes! So far, we have shipped over 4,000 pet portraits around the world. We offer free, fully tracked worldwide shipping.